Effective Date: May 4, 2026 Last Updated: May 4, 2026
1. Who we are
Dirt Cheap Sewer, Inc. (“we,” “us,” or “our”) is a family-owned sewer and outdoor plumbing company located at 2617 Russell Way, Everett, WA 98204. This Privacy Policy explains how we collect, use, and protect information when you visit dirtcheapsewer.com or contact us for services.
2. Information We Collect
Information you provide directly:
- Name, address, phone number, and email when you submit a quote request or contact form
- Property address and description of your plumbing issue
- Payment information (processed through our third-party booking platform)
Information collected automatically:
- IP address, browser type, and pages visited via standard web server logs and cookies
- Referring URLs and general geographic location
Information from third-party tools:
- Booking and job management data through HouseCall Pro (housecallpro.com)
- Reviews and ratings data from HomeAdvisor and similar platforms
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and schedule service appointments
- Communicate about your job status, invoices, and warranties
- Improve our website and marketing
- Comply with legal obligations
SMS – Short Messaging Services
- they are consenting to receive messages from the business
- their personal info will not be shared with third parties for marketing purposes
- message frequency varies
- they may reply STOP (or other keywords) to opt-out of future messaging
- they may reply HELP for more information
- message and data rates may apply
We do not sell your personal information to third parties.
4. Sharing of Information
We may share your information with:
- HouseCall Pro —We use HouseCall Pro to manage bookings. By booking an appointment, you agree to their privacy terms here: https://www.housecallpro.com/privacy/
- Service providers — such as email, hosting, or analytics vendors who assist us in operating our business
- Legal authorities — if required by law or to protect our rights
5. Washington State Privacy Rights
As a Washington resident, you have rights under the Washington My Health MY Data Act and general Washington consumer protection law, including:
- The right to know what personal data we hold about you
- The right to request correction or deletion of your data
- The right to opt out of any sale of your data (we do not sell data)
- The right to delete if a customer wants their data removed from your system, they can email: office@dirtcheapinc.com.
To exercise these rights, contact us at the information in Section 9.
6. Cookies
Our website uses basic cookies for functionality and analytics (e.g., WordPress and Google Analytics). You may disable cookies in your browser settings, though some site features may not function properly.
7. Data Retention
We retain customer records for as long as necessary to fulfill services, honor warranties, and comply with tax and legal requirements, typically up to 7 years for billing records.
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from minors.
9. Contact Us
For privacy-related questions or requests:
Dirt Cheap Sewer, Inc. 2617 Russell Way, Everett, WA 98204 📞 (425) 512-9652 🌐 dirtcheapsewer.com ✉️ office@dirtcheapinc.com
10. Changes to This Policy
We may update this policy periodically. The “Last Updated” date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.